Photo Attachment Issue

[FirePix1075]

Is there a problem w/TWD? It is not allowing photo uploads. I tried posting in the "1st Call 2008" thread (Baltimore County, MD) and get the "database error" message. Thanks.

[Phantom]

It should reset and then work again, let me know if you are having a problem tomorrow.

[FirePix1075]

still not working...

[Phantom]

I see, let me see what I can work with. The attachment table is full.

[FirePix1075]

Thanks. Still can't upload pics.

[CRMCMAHON]

I am having the same issue with uploading.

[Phantom]

I just cleared out 5900 old pics - it should allow uploads again by tomorrow.

[firebox_striker]

ah... didnt see this thread before hand... I'm unable to attach as well. Keeps giving me an error message.

"There seems to have been a slight problem with the thewatchdesk database.
Please try again by pressing the refresh button in your browser.

An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

We apologise for any inconvenience"

[NorthSTAR]

still no workie as of 20:53 1/7

[Phantom]

Thanks for the patience guys, hopefully I can find a way to fix it this weekend.

[Hungrybus]

Still having problems with uploading photos today the 13th of January.

[Phantom]

I know, I'm still working on it. Thanks

[FirePix1075]

Any luck yet? Trying to post pics of the Baltimore County FD LODD but not working.

Urgh.

[TaskForce]

Bus, maybe one of the 'brothers' from Camden read that crap on Firepics and decided to mess with your attachments. :cool:

[38-3]

Still no luck here...anyone else?

[3rd District]

Still trying myself

[photodog]

Still no luck here...anyone else?
not workin Jan 25 08

[photodog]

There seems to have been a slight problem with the thewatchdesk database.
Please try again by pressing the refresh button in your browser.

An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

We apologise for any inconvenience.

Jan 30.2008 :(

[Irons22man]

So is there any new news on the photo attachments, It is still not working as of 2/6/2008.

[3rd District]

Mr Phantom, Many thanks for correcting the photo attachment issue.

Ted

[Phantom]

thank JSB I couldn't have fixed it.

[CountyVolunteer]

I still cant post pic on here for Allegany County. It keeps saying...."Not a valid image". 3/1/08

[Phantom]

what kind of file are you trying to post

[jsb]

test test test test test test test test test test test test test test test test test

[Phantom]

test test test and never forget.

[jsb]

While performing a server upgrade, we experienced a server crash. While attempting to reinstall thewatchdesk from a backup, it became apparent that the backup process that typically runs on a daily basis, had stopped functioning. Unfortunately, the most recent backup I had was dated 11/12/07.

Fortunately, the backup that failed only involved the file system and not the database. Therefore, all the forum data is current and up to date. Attachments however were affected, as they were stored on the file system. Any attachments that were posted between Nov 12th and Feb 29th were lost and cannot be recovered. Attachments posted prior to 11/12 were pulled from the backup and are in the process of built back into file system. This process may take a little while, as some of the links between attachment and post have to be recreated.

I just got a message from the Phantom, saying that there's still a problem posting attachments. That issue has been fixed, attachments should be working properly.

[Hungrybus]

Test Test test Apparently, the attachment issue is not resolved, as I'm still unable to attach a photo.

[Phantom]

Working on it again. Sorry.

[Phantom]

Let see if this works

[Phantom]

The attachments seem to be working again, lets see how this works. Thanks for the patience